Overview
Companies use digital transformation as a strong internal and outward-facing strategy to streamline processes and save expenses.
According to Markets and, a major market research agency, the global market for Digital Transformation is expected to rise at a CAGR of 18.1% from $290 billion in 2018 to $665 billion in 2023.
Digital Transformation, powered by leading Enterprise Platforms and custom-built solutions, aims to improve customer experience, facilitate communication between different verticals and workers, create a single point of truth for sales, and expand business networks.
Customer experience is a vital part of Digital Transformation; most firms are now aiming to provide a consistent omnichannel experience to customers, hence enhancing brand visibility. However, by reading the points mentioned below, you will understand the importance of digitization.
Enterprise Portals are at the heart of Digital Transformation products that seek to improve the experience of numerous external and internal stakeholders, such as customers, workers, and partners.
Enterprise transformation frequently begins with a design thinking workshop or assessment that provides the organization with a clear picture of process gaps and how those gaps can be filled using a combination of web-based solutions like Enterprise Portals, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Resource Management Systems (HRMS), and so on.
Anblicks has been assisting major enterprises with digital transformation since 2014. We have been assisting our clients in developing a strong IT infrastructure by providing services such as DevOps Consulting, Cloud Infrastructure Management, and Remote IT Infrastructure Management.
We have created a high level of Digital Experience for our clients by producing a wide range of tech products such as Intranet Portals, ERP, Customer Portals, e-commerce Portals, and Enterprise Mobility.
The Advantages of Digital Transformation for Businesses Include:
1. Enhances the Customer Experience
The most essential result of digital transformation is that businesses create a stronger connection with their customers. Customer Experience is a word used to describe the overall interaction of a customer with your digital assets, such as a Web Application or interaction with Customer Support teams or Chatbots.
According to a new insight into Digital Experience as a result of Digital Transformation implementation, 91 percent of clients on your Web-based Channels would prefer complaint or grievance resolution through self-service portals and knowledge bases. This is how it will help to enhance the business
Customers now demand cross-platform mobility when interacting with customer service staff. Creating a distinct desire for a cross-platform Omnichannel experience.
2. Increases Employee Work Ease
Companies are rapidly integrating digital technology into their day-to-day operations in today’s evolving digital world. Organizations may now manage employee productivity, effectively manage HR operations, and improve collaboration by focusing on enhancing Ease of Access and Work.
As a result, operations are now largely paperless, and employees are better tracking and managing their workloads thanks to Intelligent Project Management Systems and Integrated Employee Portals.
These technologies improve visibility into employee performance, regional business performance, partner and vendor management, and inventory status.
Anblicks Enterprise Solutions, which include Custom Portal Development, Custom CRM Development, HR, ERP Implementation, & Learning Management Solutions, and Enterprise Mobile Apps, serve to improve customer experience, productivity, and collaboration.
Furthermore, such corporate software systems reduce the amount of time employees spend on non-productive tasks, increasing per-employee throughput.
3. Facilitates Data Collection and Analysis
According to a Bain and Company research of over 400 organizations, companies with sophisticated analytics skills (which can only be developed through digital transformation) are twice as likely to be in the top 25% of their respective industry in terms of profitability.
Without an efficient method of collecting, analyzing, and visualizing data, digital transformation is effectively incomplete. Furthermore, businesses can create relevant data sets, which results in greater customer experience, engagement, and acquisition.
Anblicks provides custom-built Big Data data analytics solutions using Digital Systems and high-quality Open Source Technology.
Big Data solutions can be integrated into current applications as well as constructed into unique apps. These tools assist businesses in charting a data-driven route to growth.
4. Increases Operational Efficiency and Profitability
A simplified information flow within the organization helps employees to make a joint effort with improved productivity and optimized internal communication channels.
Providing enterprises with the ability to change their business strategy for enhanced operational performance and lower TCO.
Anblicks has always strived to help its clients achieve Process Excellence by driving continuous process improvement via the use of custom-built solutions like Intranet & Collaboration and technologies like Liferay DXP and RPA.
Ensuring the performance of legacy applications and existing systems through Performance Tuning & Assessment is also an important component of Anblicks’ overall process excellence offering.
By assisting firms in improving their process efficiency, we assist them in lowering their operating costs, which equates to a higher level of profitability for the organization.
As a result, implementing digital transformation is bound to provide businesses with numerous, far-reaching benefits.
From lowering operating costs, streamlining operations, and empowering employees to be more productive, to allowing businesses to better understand their target customers and form closer relationships with them, digital transformation is something that will give a company a significant competitive advantage.
Conclusion
By putting data and analytics at the heart of a digital transformation strategy, businesses will be able to capitalize on big data.
The Brisk is always there to help you out in understanding the need for digital transformation for businesses.
It’s nearly impossible to keep track of all the IT breakthroughs that aid in digital transformations, but keeping an eye on how advances in AI may support big data initiatives is a definite way to stay ahead of the curve.
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